I filed an NHTSA complaint today about my engine failure. This is the link: Report a Safety Problem | NHTSA

 

I filed an NHTSA complaint today about my engine failure. This is the link: Report a Safety Problem | NHTSA

Thank you!!!! Unfortunately I’ll have to file a lawsuit against the mechanic that was supposed to be diagnosing it so idk how that’ll affect my progress smh

 

goes from infiniti to bmw after complaining about reliability. yea you should have went with the honda.

 

Very useful comment. Regardless of any opinions about BMW, there's no excuse for the engine problems associated with the Q60. A $60k car that's properly maintained should last more than five years. Any modern engine should last the lifetime of a car.

 

I wonder if any organization is monitoring in some way engines failures across all the major manufacturers? What happened to 1701-64D is inexcusable. I want to know how prevalent these kinds of massive failures are happening across Infiniti's VR30DDTT engine, as well as the entire industry. Ward's ranks the 10 best engines yearly and had the VR30DDTT DOHC Twin-turbo listed in there in 2018. But I wonder if they or others track them over the years???

 

I doubt it's tracked. New vehicles and new engines frequently get a lot of praise from the automotive media, but then they move on to the next new thing. For everyone's sake, I hope the engines in the later model year cars have fewer problems. Even though the Q60 is probably being cancelled, the same engine is in the new Nissan Z, and a lot more people will buy those. Just looking at the small sample size that's represented on this forum, there are way too many engine problems. Water pumps, disappearing coolant, blown turbo seals, blown head gaskets, porous blocks, etc.... There are probably enough failures to justify a class action lawsuit if someone wanted to invest the time to make it happen.

What really upset me was Nissan corporate's complete lack of ownership. Even though my car is beyond its manufacturer warranty, I expected them to get involved with the repair and show some interest in the failure. They did not care one bit. I'm lucky I had an extended warranty. Otherwise, I would've had to pay roughly $20k to fix a car worth $27k. No owner of a car that was purchased new and properly maintained should ever be put in that position. I fully understand no vehicle is perfect, and I wasn't really upset about having to use my warranty to replace my brake booster, for example. But a complete engine failure is just not within the realm of acceptable faults for a modern car. I owned three Maximas and a GTR before my three most recent Nissan vehicles, and they were all great. I put 115k miles on my '07 Maxima without an extended warranty, and the only thing I replaced was a $400 heater control unit. Nissan's quality and reliability used to be really good, but now that I've had two engine failures and other problems while owning a '16 Titan, '17 Q60, and '18 Titan, I'm done. I still think the Q60 has some of the best looking sheet metal available from any brand, and I've spent a lot to get mine where I want it cosmetically, but I'm getting rid of it before my extended warranty expires. I now have zero faith in the brand.

 

Easy answer - LS1 swap.

LOL

On a more serious note, it is disappointing that Infiniti is not interested in working with the dealer to investigate your engine failure, especially since it's the basis for the 400Z, which will see a higher % of tracked instances. Quite shameful.

 

I’m in the same boat. My 3.0 Premium went down at 70042 miles in April. My engine seized. I took it to Infiniti in Timonium and the service advisor I had was no help at all and stated there was sludge and metal shavings in my engine and that’s caused by lack of maintenance, just overall being a complete jerk even though I was using a third party service warranty (mind you the manufacturers power train warranty ends at 70k). I provided my invoices and my warranty company requested a tear down to point of failure. The service department didn’t want to do it because it would “tie up one of their bays too long” I contacted consumer affairs to voice my frustrations with how everything was being mishandled and not even being documented and basically Infiniti Consumer affairs is USELESS! It’s been moved to another shop and they discovered coolant in my oil pan (information Infiniti didn’t think was important to mention to my warranty company or document). So after 3 months I’m back to square one with my warranty company (requesting a tear down) I’m out of thousands of dollars shelled out for transportation, towing cost, etc. and STILL paying a car payment and insurance on a vehicle that no one seems to want to fix. This situation has almost ran me into financial ruin all because Infiniti doesn’t want to actually diagnose what caused the engine to fail. I whole heartedly agree with this post! Stay far away from these leaches at all cost and go with a company that has some integrity and truly cares about their customers and their products.

 

I’m in the same boat. My 3.0 Premium went down at 70042 miles in April.

Sorry to hear about your troubles. These engines are truly terrible. Mine also had sludge and metal shavings, despite proper maintenance. I was lucky to escape my incident without losing money. I hope the warranty covers your engine. The lesson learned here for everyone else should be to get rid of these cars if not covered by some type of warranty.

 

No need to use me personally, just say that others have said he would give you fair treatment. IMO one doesn't stay at one place as a service rep by ripping people off.

 

Thanks so much! 💕

 

I haven't posted here in a LONG time, but here's my sad story and a warning about keeping these cars long term....

I wonder if any organization is monitoring in some way engines failures across all the major manufacturers? What happened to 1701-64D is inexcusable. I want to know how prevalent these kinds of massive failures are happening across Infiniti's VR30DDTT engine, as well as the entire industry. Ward's ranks the 10 best engines yearly and had the VR30DDTT DOHC Twin-turbo listed in there in 2018. But I wonder if they or others track them over the years???

 

Looks like you're close to Baltimore, have you talked with Byron at JBA Infiniti? He has been there 20 years and I have had good experience with him and this dealership to date.

 

Beware: JBA is most mod unfriendly dealer in the state. Horror stories of $100 charges to remove a strut bars abound.

Service people are NOT consultants. They are SALESPEOPLE just like the men and women on the showroom floor. They have to make their numbers like anyone else. My closest friend and fellow car nut is a service person for a MD dealership and he readily admits to selling service based on the 'courtesy' inspection cars go through when you bring it in for service. They aren't doing it from the goodness of their heart.

 

Infiniti Annapolis would be closer then Bethesda for you, I bought mine at Silver Spring which is now a Nissan Dealership, but they told me they would still service my vehicle, but I haven't used them as late.