I haven't posted here in a LONG time, but here's my sad story and a warning about keeping these cars long term:
I pre-ordered my 2017 Q60 Red Sport AWD and took delivery in December 2016. I followed the maintenance manual since then and all servicing was completed at an Infiniti dealer. My car is unmodified other than the OEM sport exhaust with resonators. It's my daily driver, mostly highway, and has never been raced or tracked. Last November at about 93k miles, I started getting cold air from the vents instead of heat whenever I came to a stop. I took it to the dealership, and they said it was low on coolant. They did a pressure test, and it passed. They then discovered coolant was internally leaking past the head gaskets into the cylinders. I have an extended warranty, and they wanted to try replacing the head gaskets first. After that was completed, the car broke down on the test drive. Disassembly showed complete internal failure due to overheat damage. I'm not a mechanic, so I don't want to get involved in a technical discussion about the failure. The bottom line is the long block had to be replaced. I just got the car back this month because it turned into an ugly fight with the warranty company. Gladly, I only had to pay my $100 deductible.
The frequent and major reported engine problems with the Q60 are inexcusable for a "premium" brand. My car only made it five years and 93k miles before a catastrophic failure. I would have been better off buying a Honda Accord and saving $20-30k. This most recent Q60 repair cost almost as much as my car is now worth. The Red Sport is an expensive vehicle. It should be high quality and reliable, but that has not been my experience. I've had to replace several axle seals, the water pump, the coolant pump housing, the brake booster, and the long block.
I've also had two terrible Titan XD trucks over the past few years. The 2016 had an electrical fault that was never fixed after multiple warranty repair attempts. The 2018 that replaced it had an oil pump failure 13 months after I bought it, which resulted in an engine replacement under warranty. Both were outside the mileage limit for the Texas lemon law, so Nissan refused to buy them back. I replaced the 2018 Titan with a 2019 Ram 1500 that's been problem-free. Regarding my Q60, Nissan corporate made it very clear to me they don't care that I've spent over $300k on new Nissan/Infiniti vehicles over the past 20 years, and they don't care if I ever buy one again. Replacing these three defective vehicles well before I planned to has been a financial curse. I will never purchase a Nissan product again.
I've decided to go electric. I ordered a BMW i4 M50 in March. My Q60 is at 95k miles now and has 30k left on its extended warranty. I hope nothing else goes wrong during the 8-10 months until my BMW arrives. I want Nissan and the Q60 out of my life forever.
I pre-ordered my 2017 Q60 Red Sport AWD and took delivery in December 2016. I followed the maintenance manual since then and all servicing was completed at an Infiniti dealer. My car is unmodified other than the OEM sport exhaust with resonators. It's my daily driver, mostly highway, and has never been raced or tracked. Last November at about 93k miles, I started getting cold air from the vents instead of heat whenever I came to a stop. I took it to the dealership, and they said it was low on coolant. They did a pressure test, and it passed. They then discovered coolant was internally leaking past the head gaskets into the cylinders. I have an extended warranty, and they wanted to try replacing the head gaskets first. After that was completed, the car broke down on the test drive. Disassembly showed complete internal failure due to overheat damage. I'm not a mechanic, so I don't want to get involved in a technical discussion about the failure. The bottom line is the long block had to be replaced. I just got the car back this month because it turned into an ugly fight with the warranty company. Gladly, I only had to pay my $100 deductible.
The frequent and major reported engine problems with the Q60 are inexcusable for a "premium" brand. My car only made it five years and 93k miles before a catastrophic failure. I would have been better off buying a Honda Accord and saving $20-30k. This most recent Q60 repair cost almost as much as my car is now worth. The Red Sport is an expensive vehicle. It should be high quality and reliable, but that has not been my experience. I've had to replace several axle seals, the water pump, the coolant pump housing, the brake booster, and the long block.
I've also had two terrible Titan XD trucks over the past few years. The 2016 had an electrical fault that was never fixed after multiple warranty repair attempts. The 2018 that replaced it had an oil pump failure 13 months after I bought it, which resulted in an engine replacement under warranty. Both were outside the mileage limit for the Texas lemon law, so Nissan refused to buy them back. I replaced the 2018 Titan with a 2019 Ram 1500 that's been problem-free. Regarding my Q60, Nissan corporate made it very clear to me they don't care that I've spent over $300k on new Nissan/Infiniti vehicles over the past 20 years, and they don't care if I ever buy one again. Replacing these three defective vehicles well before I planned to has been a financial curse. I will never purchase a Nissan product again.
I've decided to go electric. I ordered a BMW i4 M50 in March. My Q60 is at 95k miles now and has 30k left on its extended warranty. I hope nothing else goes wrong during the 8-10 months until my BMW arrives. I want Nissan and the Q60 out of my life forever.
